The role of your Police and Crime Commissioner is to hold Humberside Police to account on your behalf, to support and challenge them to provide the best service possible. On these pages we will aim to provide you with some of the information the Commissioner's office uses to monitor police performance, so you can be better informed.
The police must have regard to any national priorities and we'll tell you how they are performing against them. We'll also publish data on complaints against Humberside Police and inspections of the force.
Knowing how Humberside Police are performing is one thing, but it's also important to find out what your Police and Crime Commissioner is doing to improve things, and we'll update these pages regularly to keep you informed.
The Commissioner holds regular assurance meetings with the Chief Constable and his senior management team, called the Accountability Board. You can find out more here
Holding the Chief Constable to Account
When a member of the public feels that something’s gone wrong or that the service they’ve received from Humberside Police has fallen short of the mark, it’s really important that they’re able to raise their concerns with the force. Not only does that give the force an opportunity to put things right for them, it also provides valuable learning that can drive improvements to service delivery, both across the organisation and in relation to the performance of individual officers and staff. It may be that all they want is an explanation that they can easily understand or an apology - and an opportunity to speak with somebody who can get to the heart of their complaint.
The Police and Crime Commissioner holds the Chief Constable to account for the provision of a complaint handling service that is effective, efficient, fair and accessible to everyone.